Meet the EZVIZ H9C Dual-Lens Camera: The Ultimate 24/7 Security Solution for Your Home or Business!

1. Unbox the Camera and Components

• Ensure you have all necessary components: the Ezviz H9c camera, power adapter, mounting hardware (screws, wall anchors), and the quick start guide.
• The package might also include a template to help with drilling holes for wall mounting.

2. Download the Ezviz App

• iOS users: Go to the Apple App Store.
• Android users: Go to Google Play Store.
• Search for the Ezviz app and download it.
• Open the app and create an account or log in if you already have one.

3. Power On the Camera

• Plug the camera into a power outlet using the provided power adapter.
• Wait for the camera’s LED indicator to show a blinking blue or red light (depending on the model) indicating that it’s ready for setup.

4. Connect the Camera to the App

• Open the Ezviz app and tap the “+” button (usually found in the top-right corner) to add a new device.
• Scan the QR code on the camera or input the serial number manually (you’ll find this on the camera body or in the documentation).
• Follow the on-screen prompts to proceed with the setup.

5. Connect to Wi-Fi

• Choose your home’s Wi-Fi network and enter the password when prompted.
• Make sure to connect the camera to a 2.4GHz Wi-Fi network, as many cameras do not support 5GHz.
• The camera will attempt to connect to your Wi-Fi network, and the app will show the status.

6. Mount the Camera (Optional)

If you plan to mount the camera, follow these steps:

• Use the included mounting template to drill holes in your desired location.
• Insert the provided wall anchors and attach the mounting bracket using screws.
• Attach the camera to the bracket and adjust its angle for optimal coverage.
• Ensure the camera is positioned within range of your Wi-Fi router.

7. Adjust Camera Settings

Once the camera is added to the app, you can configure the following settings:

• Live View: View live footage directly from the app.
• Motion Detection: Enable and adjust sensitivity for motion alerts.
• Two-Way Audio: Use the app to speak through the camera if it has this feature.
• Video Quality: Adjust the video resolution (HD, SD, etc.) based on your preferences and Wi-Fi speed.
• Night Vision: Test the infrared night vision and ensure it activates in low-light conditions.

8. Enable Cloud or Local Storage

• Cloud Storage: If you want to use Ezviz’s cloud storage, you may need to subscribe through the app. There’s often a free trial period available.
• Local Storage: If the H9c supports it, insert a microSD card (up to the supported size, often 128GB) into the slot on the camera for local video recording.

9. Test the Camera

• Ensure the camera is streaming properly by viewing the live feed in the app.
• Trigger motion detection by walking in front of the camera to verify that alerts are sent to your phone.

10. Smart Home Integration (Optional)

• If you want to integrate the camera with Google Home or Amazon Alexa, follow the app’s instructions for linking the camera to your smart home devices.
• For example, with Alexa, you can say “Alexa, show the front door camera” to see the live feed on an Echo Show device.

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Troubleshooting Tips:

• Camera not connecting to Wi-Fi: Ensure the camera is within range of your Wi-Fi router and that you are using the correct 2.4GHz network.
• No video feed: Check that the camera’s power adapter is securely plugged in and that the camera is turned on.
• No alerts: Double-check that motion detection is enabled in the app, and adjust the sensitivity settings if needed.