Return & Shipping Policy

Shipping Method:

Digital Products:
- Shipping is free for all digital products, including software licenses.
- Digital products, such as license keys and download links, are delivered via email within 12 hours of order confirmation. In most cases, delivery occurs within 1-10 seconds after purchase. If you do not receive the license key within 10 seconds, please contact us via phone, email, or WhatsApp.
Physical Products:
- Physical items like PC parts will be shipped within 2 days of order placement.
- Delivery is expected within 4-10 working days via Skyking, Anjani, or DTDC courier services.
- Shipping is free on all orders, whether digital or physical.

Return and Refund Policy:

Digital Products:
- Once a software license is delivered via email or WhatsApp, it cannot be returned or refunded, as these licenses are redeemable online and cannot be reused.
- If you do not receive your license key after a successful payment, we will refund the amount within 24-48 hours.
- Refunds will be issued if the wrong software license is provided.
Physical Products:
- Cancellation: Orders can be canceled before shipping. Once shipped, cancellation is not allowed. If canceled before shipping, the full amount will be refunded within 48 hours, with the amount reflected in your bank account within 24-48 hours.
- Refund: In case of a faulty product, we will initiate a refund if we cannot replace or repair the product within 30 days of receiving it. If the product is rejected by the manufacturer, the un-repaired product will be sent back to you.

Shipping Charges:

We do not charge for the delivery of digital software licenses via email or WhatsApp.