Privacy Policy
Effective Date: June 3, 2025
At Ask IT Support, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or use our services.
By using our website https://askitsupport.in or interacting with us, you agree to this policy.
1. Information We Collect
We collect personal and technical information, including:
- Personal Data: Name, email, phone number, address (for delivery or billing)
- Payment Information: UPI, credit/debit card details (processed securely through payment gateways—we do not store card details)
- Technical Data: IP address, browser type, device info, and website usage data (collected via cookies and analytics tools)
- Service Details: Product purchase history, support requests, installation records
2. How We Use Your Information
We use your data to:
- Process orders and deliver products/services
- Provide customer support (remote/onsite assistance, repair, configuration)
- Send invoices, confirmations, and service updates
- Improve our website and customer experience
- Comply with legal or regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share limited information with:
- Trusted service providers (e.g., courier partners, payment processors)
- Government authorities if legally required
- Technical teams for service fulfillment (installation, remote support)
4. Data Security
We take your privacy seriously and implement the following measures:
- Secure HTTPS encryption on our website
- Regular software updates and malware protection
- Access to personal data is limited to authorized personnel only
5. Cookies and Tracking
We use cookies and similar technologies to:
- Monitor site performance and traffic (e.g., Google Analytics)
- Remember user preferences
- Improve overall functionality
You can disable cookies in your browser settings if you prefer not to be tracked.
6. Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion of your data
- Opt out of promotional emails or messages
- Withdraw consent at any time
To exercise your rights, contact us at 📧 info@askitsupport.in
7. Third-Party Links
Our website may contain links to third-party sites like payment portals, Facebook, or WhatsApp. We are not responsible for their privacy practices. Please read their policies before sharing your information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
- 🌐 Website: https://askitsupport.in
- 📧 Email: askitsupport.in@gmail.com
- 📞 Phone/WhatsApp: +91-70091-90893
- 💬 Facebook: facebook.com/Bathindaaskitsupport
