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Terms and Conditions

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Terms & Conditions

Effective Date: June 3, 2025

Welcome to Ask IT Support! By accessing our website, purchasing products, or using our services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.


1. Acceptance of Terms

By using this website or availing of our services (including IT support, CCTV installation, Networking, Computer, software tools, or digital products, Physical Product), you accept these Terms & Conditions in full. If you disagree with any part, you must not use our services or website.


2. Services Offered

Ask IT Support provides:

  • Computer, laptop, Networking and CCTV repair and installation
  • Network (Router & Switch) configuration and setup
  • Software installation and license key delivery
  • Multi-OS bootable USB tools
  • Remote and onsite IT support
  • E-commerce sales of hardware and digital IT tools

All services are subject to availability and may require scheduling and verification.


3. User Responsibilities

You agree:

  • To provide accurate information when placing orders or requesting support
  • Not to misuse, hack, or interfere with the website or our services
  • Not to use our digital tools or software keys for illegal or unauthorized purposes
  • To comply with local laws when using our products or services

4. Payments

  • All payments must be made in full before the delivery of any product or service.
  • Accepted payment methods: UPI, Debit/Credit Card, Net Banking, and Wallets.
  • Invoices are issued electronically and can be emailed upon request.

5. Refunds and Returns

Our Refund and Returns Policy outlines eligibility for returns and refunds. By purchasing from us, you agree to that policy.
View Policy: https://askitsupport.in/refund-policy/


6. Digital Product Delivery

  • Digital products such as license keys or downloadable software are delivered via email or download link.
  • Once delivered, these products are non-refundable and non-returnable.

7. Limitation of Liability

Ask IT Support is not liable for:

  • Loss of data, hardware damage, or software failure caused by third-party applications
  • Errors caused by user misconfiguration or unsupported use
  • Delays due to unforeseen technical issues or third-party service providers

Our total liability is limited to the amount you paid for the product or service.


8. Intellectual Property

All content on the Ask IT Support websiteโ€”including logos, text, graphics, product descriptions, and mediaโ€”is owned or licensed by us and may not be reused without written permission.


9. Privacy Policy

We respect your privacy and handle your data as per our Privacy Policy.
View Policy: https://askitsupport.in/privacy-policy/


10. Modifications

Ask IT Support reserves the right to modify or update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the new terms.


11. Contact Information

If you have questions about these terms, contact us:

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