What services does ASK IT SUPPORT offer?
We provide IT support including computer/laptop repair, networking, CCTV camera setup, router configuration, software installation, remote support, on-site support, and software license delivery. How can I book a service?
You can book via our [Contact Us](https://askitsupport.in/contact-us/) page, call or WhatsApp us at +91-70091-90893, or email us at Info@askitsupport.in Where is ASK IT SUPPORT located?
We are based in Bathinda, Punjab, Do you provide remote support?
Yes, we provide remote assistance via secure links for software, optimization, virus removal, and configurations. What are your working hours?
Monday–Saturday: 10 AM to 7 PM Sunday: Closed (Emergency support available) Do you offer on-site services?
Yes, we offer on-site support with prior appointment. Visit charges may apply based on location. What payment methods do you accept?
UPI (GPay, PhonePe), Net Banking, Cards, and Cash (for on-site). Payment is due at completion of service. Do you serve other states outside Punjab?
Yes, On-site services are available across India. Are your products genuine?
Yes. We only provide original software keys, genuine hardware, and authentic installations. How quickly can I get support?
You can expect a response within 1-3 hours during business hours. For urgent issues, call us directly.
Do you repair all laptop and desktop brands?
Yes, including HP, Dell, Lenovo, Acer, Asus, MacBook, and custom-built PCs. Do you offer home computer repair services?
Yes, we provide door-to-door repair servicesCan you recover deleted files?
Yes, we offer data recovery from hard drives, USB drives, and SD cards (if not overwritten). Do you provide formatting and OS installation?
Yes, we reinstall Windows/Linux/macOS, drivers, and essential software. Can you remove viruses or malware?
Absolutely. We clean infections and optimize your system for better speed. Do you install SSD and upgrade RAM?
Yes. We install SSDs, upgrade RAM, and clone old drives if needed. Do you troubleshoot laptop charging or display issues?
Yes, we handle display flickering, keyboard/mouse problems, and power/charging faults. Can you help with gaming PC builds?
Yes, we assist with assembling and optimizing gaming or editing workstations. Do you provide AMC (Annual Maintenance Contracts)?
Yes, we offer customized AMC packages for homes, shops, and offices. Do you support Linux or macOS systems?
Yes, we provide support for Ubuntu, Linux Mint, Fedora, and macOS installations.
Do you install and configure Wi-Fi routers?
Yes, we set up routers for homes and businesses, including dual-band and mesh systems. Can you fix slow internet or WiFi coverage issues?
Yes, we optimize router settings and extend coverage using repeaters or mesh nodes. Do you provide wired LAN network setup?
Yes, we install network cables, switches, patch panels, and test connections. Can you configure static IP, DDNS, or port forwarding?
Yes, for CCTV, gaming, NAS, and remote access. Do you install access points for multi-floor buildings?
Yes, we design and install APs for hotels, schools, and offices. Do you support fiber broadband router setup?
Yes, we configure routers from Airtel, Jio, BSNL, and others. Do you troubleshoot frequent disconnection issues?
Yes, we check signal quality, firmware, and interference. Do you set up firewalls for offices?
Yes, including basic hardware/software firewalls and parental control. Can you monitor bandwidth usage?
Yes, using network analyzers or router traffic control settings. Do you provide remote support for router issues?
Yes, we offer remote troubleshooting for settings, login, and firmware.
Do you install CCTV cameras?
Yes, we install indoor, outdoor, and dome/bullet cameras with DVR/NVR. Which brands do you work with?
CP Plus, Hikvision, Dahua, TrueView, Godrej, and other major brands. Can I view cameras on mobile remotely?
Yes, we configure remote view through mobile apps with internet access. Do you repair or replace old CCTV systems?
Yes, we replace faulty cameras, upgrade DVRs, and fix cable issues. Do you install night vision and audio-enabled cameras?
Yes, we install HD cameras with IR and 2-way audio support. Do you offer CCTV AMC?
Yes, we provide quarterly/annual maintenance for residential and commercial setups. Do you configure cloud or mobile notifications?
Yes, we set up motion alerts and mobile notifications for real-time monitoring. Can you install hidden cameras for surveillance?
Yes, for lawful security purposes in shops, homes, and warehouses. Do you provide CCTV cabling and installation material?
Yes, including BNC, power cables, connectors, and power supplies. Do you support CCTV access from PC and browser?
Yes, via CMS software or browser IP login.
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